Privacy Policy
Learn how we collect, use, and protect your personal data.
SEARCHHUB OÜ
Registry: 16896671 | VAT: EE102698323
Effective Date
September 27, 2025
Address
Tartu mnt 25-46, Tallinn, 10117, Estonia
Contact
+372 5638 5997
1. Introduction
This Privacy Policy explains how SEARCHHUB OÜ ("SearchHub", "we", "us", "our") collects, uses, discloses, and protects Personal Data when you access or use the SearchHub services (the "Service").
We operate searchhub.vip and related mirror domains. Our policy is written to satisfy applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and to be transparent about our practices.
2. Scope and Purpose
This Policy applies to all Personal Data processed by SearchHub in connection with the Service, whether collected through the website, APIs, forms, or via user submissions and public dataset indexing.
3. Data We Collect
Minimal Account Data
Only collected when you register
- Username (provided by you)
- Password hash (we store a salted, strong hash; we do not store plaintext passwords)
- We do NOT require or collect email addresses at signup unless you voluntarily provide one
Authentication & Logs
- Connection logs (timestamps, IP addresses, user-agent string, login attempts)
- Session identifiers necessary to operate the Service
Activity Data
- All searches you perform within the Service (queries, timestamps, filters)
- Actions performed within your account (bookmarks, saved items, API key usage)
Publicly Indexed Content
We index publicly available data from external sources
- Public Discord channels
- Public forum posts
- Public logs (FiveM and similar)
- Publicly posted files
4. Legal Bases for Processing (GDPR)
Our legal bases for processing Personal Data under GDPR include:
Performance of Contract
Processing account credentials and providing account-related features.
Legitimate Interests
Indexing and providing access to public information for research, security, and platform operation.
Consent
Where explicitly obtained for optional features (e.g., marketing emails, optional analytics).
Legal Obligations
Processing required to comply with legal duties (court orders, subpoenas).
5. How We Use Your Data
- Providing, maintaining, and improving the Service
- Account creation, authentication, and security monitoring
- Indexing and search functionality, ranking algorithms, and deriving analytics
- Fraud prevention, abuse detection, and enforcement of our Terms of Service
- Responding to legal requests and court orders where properly compelled
- Communicating with users when you have provided contact details (password resets, notifications)
6. Data Retention and Deletion
Retention Principles: We retain Personal Data only as long as necessary for the purposes described, or as required by law.
Deletion Requests: To request deletion, contact [email protected] with identification details. We will verify your request and respond within statutory timeframes (GDPR: one month; may be extended by two months for complex requests).
7. Fee-Based Data Wipe vs Legal Rights
SearchHub offers an optional Fee-Based Data Wipe service for expedited, administrative removal of indexed references under SearchHub's control.
- The Fee-Based Data Wipe does not guarantee removal from third-party sites, archives, or caches beyond our control (e.g., Internet Archive)
- Under GDPR and similar laws, data subjects retain the right to request deletion (the 'right to be forgotten') free of charge when legal conditions are met
- We will process free deletion requests where applicable and required by law
- The Fee-Based Data Wipe is an optional paid service for expedited handling or for cases not covered by statutory deletion rights
8. Account Registration and No-Email Policy
Registration: You may create an account without providing an email address. We collect only the username and store a salted hash of your password.
Account recovery: Without an email, account recovery options are limited. If you did not provide an email, account recovery may require identity verification and support assistance.
9. Security Measures
We implement organizational and technical measures to protect Personal Data, including:
Password Hashing
Strong, modern algorithms with salting
TLS Encryption
All data transfers encrypted in transit
Access Controls
Role-based permissions for staff and processors
Security Monitoring
Regular testing, logging, and intrusion detection
10. Third-Party Processors and Transfers
We may use third-party processors to provide hosting, analytics, payments, and other services. Processors are contractually bound to act only on our instructions and to implement appropriate safeguards.
Cross-border transfers: Data may be transferred outside the EEA. Where transfers occur to jurisdictions without an adequacy decision, we use appropriate safeguards (e.g., Standard Contractual Clauses) or obtain consent where required.
Processor categories: Cloud hosting providers, CDN providers, payment processors, email/notification providers, analytics platforms.
11. Data Subject Rights (GDPR & CCPA)
EU (GDPR) Rights
Access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw consent. Contact [email protected] to exercise these rights.
California (CCPA) Rights
Consumers have rights to know categories of personal information collected, request disclosure, deletion, and opt-out of sale. We do not sell personal information as defined under CCPA.
Verification and timing: We will respond to verifiable requests within legal timeframes (typically 30 days under GDPR, 45 days under CCPA).
12. Children's Data
14. Automated Decision-Making and Profiling
We may use automated systems to provide features such as search ranking, anomaly detection, and abuse detection. These processes do not generally produce legally binding automated decisions about individuals.
Where automated profiling significantly affects individuals, we will provide meaningful information about the logic involved and provide mechanisms to request human review where required by law.
15. Law Enforcement and Legal Requests
We comply with lawful requests from courts and law enforcement when properly compelled. International orders typically require proper judicial channels or mutual legal assistance (MLA).
Requests must be submitted to [email protected] and be accompanied by authenticated legal process (court order, MLAT, or subpoena). We will evaluate each request for legality and scope and notify the affected user unless prohibited by law.
16. Data Breach Notification
In the event of a personal data breach we will:
- Notify the relevant data protection authority where required by law, without undue delay and, where feasible, within 72 hours of becoming aware of the breach
- Notify affected individuals if the breach is likely to result in a high risk to their rights and freedoms
- Take steps to contain and remediate the breach and review security practices
17. Data Protection Impact Assessment (DPIA)
Where processing is likely to result in high risk to individuals' rights (e.g., large-scale processing of sensitive personal data), we will conduct a DPIA to evaluate risks and implement mitigating measures.
We will document DPIA outcomes and make them available to supervisory authorities upon request.
18. Contact Information and DPO
Controller Information
Company: SEARCHHUB OÜ (Registry code: 16896671)
Address: Tartu mnt 25-46, Kesklinna linnaosa, Harju maakond, Tallinn, 10117, Estonia
If you are an EU resident, you may also lodge a complaint with your local supervisory authority.
19. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy with a new effective date on the Service and, where appropriate, provide notice to registered users.
Continued use after changes constitutes acceptance of the updated policy.
20. Appendix: Sample Data Deletion Request
To help you make verifiable deletion requests, provide the following information when contacting [email protected]:
Required Information
- Full username or identifier used on SearchHub
- Description of the data to be deleted (links, search entries, references)
- Proof of identity (government-issued ID or equivalent) when required
- Preferred contact method and any timeframe considerations
We will acknowledge receipt and provide an estimated timeline for processing. For standard GDPR erasure requests we will act free of charge when conditions are met.
Executed on behalf of SEARCHHUB OÜ — Authorized Signatory: Legal & Privacy Team, SEARCHHUB OÜ — Date: September 27, 2025
© SEARCHHUB OÜ — This Privacy Policy was last updated on September 27, 2025.